Ducted Vacuum Repairs & Servicing

Experts in Ducted Vacuums, our fleet of on road technicians can service or repair your vacuum at your home fast.

aussie vac ducted vacuum

Ducted Vacuum Installations

Full service ducted installation with floor plans, system supply & installation works.

Ducted Vacuum Repairs

Organise a complete diagnosis and repair of any issue either in-store or at your home.

Ducted Vacuum Servicing

Want your system to last longer? We handle regular servicing to keep it in top shape.

How We Fix It

Option 1

We Come To You

We have a fleet of on-road technicians, equipped for all your ducted vacuum needs. 

Simply call us to organise a convenient time and our technician will assess your issue at your home.

ducted vacuum servicing map of queensland

Option 2

Bring Your Vacuum In

Most ducted vacuum systems can be detached from the wall with ease & brought into our workshop so you can save on callout fees! The video demonstrates ducted vacuum removal on a Hills vacuum but the practice is similar for many machines.

Why We're Brisbane's Favourite

Hear what our Google Verified Customers Have To Say About Their Experience With Our Ducted Vacuum Services!

Thanks to much to Dr Vacuum for providing us with excellent advice and service. Our 12 year old starvac system had broken down and needed replacing. I called up and received excellent and honest advice on the phone with no upselling whatsoever. They recommended we come into the shop to look at the various models.
Khanh Hoang
I hadn’t used my ducted vacuum cleaner for a while. The absorbency was very low and I believed after 17 years that it was on the way out. Tony came, had a look and fixed it. He even thinks, the motor would do some more years. Great, I like it when things can get repaired instead of throwing them away.
Helga Loch
Sent a message to Doctor Vacuum after another repair company had let me down. They replied that evening, and were out to my elderly mum's place fixing the issue the next day! Very happy with the excellent service and communication updates during the short but efficient process of getting the in-wall vacuum repaired.
Ingeborg de Ruysscher

Troubleshoot Your Ducted Vac

Having issues with your ducted vacuum? Find the solution below.

Is the lid placed correclty and is sealed tight?

Is the bag support plate facing the correct way (the metal plat has 4 ‘feet’ these should be facing down

Do you have any suction from the inlet closest to the vacuum

Do not turn on the vacuum as the main problem could be with the motor or electronic control board. Please call us on 07 3245 1613 or 0488 822 886 and we can discuss changing the motor/pcb or a new power unit

Check the vacuum is plugged into the wall power outlet. 

Check the on/off switch located on the vacuum is in the ‘OFF’ position.

Make sure the hose is pushed in all the way into the wall inlet and the metal band is clean.

If the hose has an on/off switch try to turn it to 9 o’clock position and see if this turns the vacuum on.

If you need more help you can reach out to us on 07 3245 1613

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Let's Get Started Today

Call us if you would like to book a callout or you can find us on the map below

Send Us

We’re Open Monday – Friday 8:30 to 5pm

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Please specify a prefered time for us to visit your home for service or repair - please note we will do our best to meet the time specified but will depend on our schedule and we will contact you with a specific time
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