Privacy Policy

Updated Aug 2023

Doctor Vacuum Privacy Policy

1. Introduction

Doctor Vacuum’s privacy policy outlines how we collect, use, disclose, and manage your personal information when you visit our website [www.doctorvacuum.com.au] (the “Website”) or use our services. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, postal address, and other relevant details only when you disclose this to us through the nature of a purchase interaction. We only ask these details if necessary to complete or post your order.

  • Usage Information: We automatically collect information about your interactions with our Website, including your IP address, browser type, pages visited, and other usage data.

3. How We Use Your Information

  • Provide Services: We may use your personal information to provide you with the products and services you’ve requested from us.

  • Communication: We may use your contact information to communicate with you about your inquiries, orders, promotions, and updates related to our services if you have given permission.

  • Improve our Services: We use collected data to analyze trends and improve the functionality and content of our Website.

4. Disclosure of Information

We may share your personal information with third parties in the following situations:

  • Service Providers: We may share information with third-party service providers who help us operate and manage our business.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.

5. Your Choices

  • Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in the email.

  • Access and Update: You have the right to access and update your personal information. Please contact us at [info@doctorvacuum.com.au] to make any changes.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.

6. Security

We take strong measures to protect your personal information from unauthorised access, disclosure, or misuse. Doctor Vacuum utilises multiple levels of security on our website and further security provided from trusted payment providers including stripe, PayPal, Apple Pay & Android Pay.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store general information about your use of our Website. We only have access to basic information and cannot see personal details without your providing them through a transaction or written via email. You can manage your cookie preferences through your browser settings.

8. Links to Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the beginning of this policy indicates the latest revision.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@doctorvacuum.com.au

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